What is Interaction Design?
"Interaction design concerns not only physical devices but services. Our lives are increasingly connected through telecommunications networks and filled with immaterial things: music, films, TV and other information sources. These services, provided by companies and public institutions, are as important as the machines through which we access them: the phone, pager, PDA or set-top box. Our experience of them depends on both the architecture of the service itself and how we interact with the device. So interaction design involves the design of immaterial as well as material things: services and software as well as hardware." - Interaction-Ivera
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